Digitization of Company processes

TSE can help you with the digitalization of your company processes. Digitalizing processes, means that some digital technologies are being used in the processes and managing data digitally (digitized data and digitally native data) in order to convert your processes into more efficient, more productive, more profitable ones, with greater customer satisfaction in their digital and physical experience with the company.

How TSE can help

The scope of this effort depends on the client circumstances, however the goal is the at the minimum, the analysis of the “Order capture – Order preparation – Order Delivery – Collection” chain in order to be able to completely automate it, reducing costs on the Order preparation – Order preparation – Order delivery sub chain, while at the same time improving the customer experience.

Such analysis may extend to the nature of the products the company sells and the analysis of how these products could be modified (simplified) in order to reduce the need of customer interaction. A simplified product offering will lead to a simplification of the organization (and the governance) required for order delivery, with the consequent positive impact on the bottom line and improved business productivity and business scalability.


In addition to modification of existing processes, TSE can help your company in the definition of new digital (automated) processes, whose implementation is made possible by the digital nature of the company. A typical example is the execution of targeted advertising via social media of specific customers for products they should be potentially be interested in given an analysis performed by your business intelligence
department generating new sales, captured automatically by your web or mobile portal.

There is a wide variety of digitalization efforts, typical cases could be

  • Sales or Self care portal for order capture / Backoffice client support
  • Digitalization of remote work force activities
  • Implementation and automation via ERP of company processes
  • Implementation of virtual private clouds for “on the move” workforce
  • Optimization of business activities via “in the field sensors” See IOT
  • Many More.